{"id":98650,"date":"2023-09-22T11:00:00","date_gmt":"2023-09-22T15:00:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=98650"},"modified":"2023-09-19T12:50:51","modified_gmt":"2023-09-19T16:50:51","slug":"96firm-helps-futronix","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/96firm-helps-futronix","title":{"rendered":"MSP 96firm Helps Futronix Simplify Identity and Mobile Device Management While Improving Security with JumpCloud"},"content":{"rendered":"\n

Futronix<\/a> is a technology supplier and installer that offers audio, video, security, networking, connectivity, lighting, energy, and automation solutions to residential and commercial customers. Founded in 2013 and headquartered in Westlake Village, California, Futronix\u2019s customers include Walt Disney Parks and Resorts, the Hollywood Wax Museum, and Guinness World Records.<\/p>\n\n\n\n

96firm<\/a> is a managed service provider that offers tech support, home automation services, blockchain consulting, and print, graphic, and web design to corporate and residential customers across California. The company \u2014 a JumpCloud partner \u2014 was founded in 2002 by Ricky Jordan, who also works as the senior technology manager at Primitive Skate<\/a>.<\/p>\n\n\n\n

Needing an identity and device management solution for a rapidly growing customer<\/h2>\n\n\n\n

Over the last several years, Futronix has been experiencing massive growth in both the residential and commercial installer markets. As the company continued to onboard new clients, Futronix hired 96firm as a managed service provider to help assemble a scalable tech stack that would enable founder Brian Brett to easily control and configure services for employees and customers alike.<\/p>\n\n\n\n

\u201cBrian had a specific vision of how he wanted his user\u2019s accounts, apps, and devices to be managed,\u201d Jordan explains. \u201cFutronix\u2019s foundation is in tech, and they are in the business of linking multiple systems together to deliver seamless experiences.\u201d<\/p>\n\n\n\n

Demonstrating the power of JumpCloud<\/h2>\n\n\n\n

For more than four years, Jordan has been implementing the JumpCloud platform for clients across industries. When Brett came to him asking for a tool that would enable him to manage all customer and employee accounts from one place, Jordan quickly scheduled a demo.<\/p>\n\n\n\n

\u201cAfter showing the demo, I mocked up the vision and flow of how JumpCloud would be the essential tool in the Futronix toolbox,\u201d Jordan says.<\/p>\n\n\n\n

Liking what he saw, Brett quickly agreed, and Jordan got to work rolling out JumpCloud.<\/p>\n\n\n\n

Delighting a customer & finding a long-term partner<\/h2>\n\n\n\n

To kick off the implementation, Jordan paired JumpCloud with Microsoft 365.<\/p>\n\n\n\n

\u201cAfter an audit of all the apps and accounts that Futronix uses in its day-to-day functions, we set up single sign-on<\/a> (SSO) and system for cross-domain identity management<\/a> (SCIM),\u201d Jordan explains. \u201cThis allowed Futronix\u2019s users to quickly onboard with a single username and password and easily authenticate to their apps without keeping track of multiple logins.\u201d<\/p>\n\n\n\n

To further secure accounts, Jordan implemented JumpCloud Protect\u2122<\/a> to push multi-factor authentication (MFA) controls on mobile devices. At the same time, he also deployed conditional access policies<\/a> to make life easier for users by not requiring MFA when they were using trusted company devices.<\/p>\n\n\n\n

Mobile device management made easy<\/h3>\n\n\n\n

Using the JumpCloud mobile device management<\/a> platform, Jordan enabled Futronix to manage all devices \u2014 Windows, Macs, iOS, and Android \u2014 from a single pane of glass while binding users to specific devices along with SSO.<\/p>\n\n\n\n

\u201cPaired with Patch Management<\/a> and Policy Management<\/a>, we were able to further secure the devices and better manage the update cycle with full visibility into the device state and details,\u201d Jordan continues.\u00a0<\/p>\n\n\n\n

Rapid onboarding<\/h3>\n\n\n\n

Jordan added software management<\/a> to Futronix\u2019s JumpCloud instance, which enabled the company to set up device templates to automatically configure devices and download and install software on them.<\/p>\n\n\n\n

\u201cIf a new employee joined the company \u2014 or if an outside contractor brought their own device \u2014 Futronix could get these new users set up in an instant,\u201d he explains. \u201cPrior to implementing JumpCloud, this process used to be done manually and could take hours at a time while following a manual checklist flow.\u201d<\/p>\n\n\n\n

Tightening up security even more<\/h3>\n\n\n\n

Futronix uses enterprise WiFi solutions internally and also deploys them in customer projects. To streamline WiFi authentication using SSO logins with JumpCloud instead of a shared passphrase, Jordan added RADIUS<\/a> to the deployment.<\/p>\n\n\n\n

Additional security controls include:<\/p>\n\n\n\n