{"id":78525,"date":"2023-06-05T13:09:49","date_gmt":"2023-06-05T17:09:49","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=78525"},"modified":"2026-04-29T20:01:49","modified_gmt":"2026-04-30T00:01:49","slug":"google-workspace-integration-overview","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview","title":{"rendered":"Get Started: Google Workspace Integration"},"content":{"rendered":"\n<p>The Google Workspace Integration allows for secure and consistent connectivity between JumpCloud and Google Workspace. The integration allows an IT Admin to manually provision new user accounts, schedule imports of new users and updates, and continuously synchronize specified user attributes from JumpCloud to Google or from Google to JumpCloud. In addition, admins can manage distribution groups in Google Workspace from JumpCloud. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Integrating <strong>Google Workspace<\/strong><\/strong><\/strong> <strong><strong>with JumpCloud<\/strong><\/strong><\/h2>\n\n\n\n<p>You can integrate Google Workspace and JumpCloud in two different integration scenarios that offer the same benefits. To start configuring the integration, ensure you have reviewed the prerequisites and important considerations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>User Integration Scenarios<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>JumpCloud manages user identities:\n<ul class=\"wp-block-list\">\n<li>JumpCloud takes over existing Google Workspace accounts&nbsp;<\/li>\n\n\n\n<li>JumpCloud provisions new Google Workspace accounts<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Google manages user identities:\n<ul class=\"wp-block-list\">\n<li>Google Workspace takes over JumpCloud accounts<\/li>\n\n\n\n<li>Google Workspace provisions new JumpCloud accounts<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Benefits<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure, persistent connectivity between JumpCloud and Google Workspace<\/li>\n\n\n\n<li>A convenient way to import pre-existing Google accounts into JumpCloud<\/li>\n\n\n\n<li>Automatic provisioning of new JumpCloud accounts&nbsp;into Google Workspace<\/li>\n\n\n\n<li>Continual user attribute synchronization from JumpCloud to Google accounts<\/li>\n\n\n\n<li>Accessible self-service account management for your end users<\/li>\n\n\n\n<li>Simplified login experience:\n<ul class=\"wp-block-list\">\n<li>Create a login experience similar to SSO where users log in to JumpCloud and Google Workspace using the same set of credentials<\/li>\n\n\n\n<li>Combine this integration with an SSO integration, or IdP configuration, to allow for federated user logins to either system<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Prerequisites<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A JumpCloud administrator account<\/li>\n\n\n\n<li>JumpCloud Device Package or higher<\/li>\n\n\n\n<li>JumpCloud is listed as a <a href=\"https:\/\/support.google.com\/accounts\/answer\/16363505?hl=en&amp;sjid=6520791869336476346-NC\" target=\"_blank\" rel=\"noreferrer noopener\">trusted third party app<\/a> in Google Workspace<\/li>\n\n\n\n<li>An active Google Workspace directory\n<ul class=\"wp-block-list\">\n<li>Google Workspace directories&nbsp;can contain multiple domains<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Either a Google Super Admin (if you need to sync passwords and attributes for admin users) or a dedicated Google user for the integration with these roles:\n<ul class=\"wp-block-list\">\n<li>Groups Admin (pre-built role)<\/li>\n\n\n\n<li>User management Admin (pre-built role)<\/li>\n\n\n\n<li>Custom role with \u2018Domain Management\u2019 admin API privileges<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>Using a person&#8217;s Google user account for authorizing the integration may cause the integration to break if the person leaves the org or if the roles\/ privileges change.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>One of the following supported licenses:\n<ul class=\"wp-block-list\">\n<li>Google Workspace Business edition<\/li>\n\n\n\n<li>Google Workspace Education edition<\/li>\n\n\n\n<li>Google Workspace Enterprise edition<\/li>\n\n\n\n<li>Legacy G Suite Business<\/li>\n\n\n\n<li>Legacy G Suite Basic\n<ul class=\"wp-block-list\">\n<li>This license requires a valid payment source for user additions<\/li>\n\n\n\n<li>Ensure that you validate the billing contact<\/li>\n\n\n\n<li>Pending actions need to be completed for password sync to function&nbsp;properly<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>Google Workspace for Non Profits, Google Workspace Essentials Starter, and G Suite Legacy Free Edition aren&#8217;t supported. This is a Google restriction; Google only provides their User Access API to paid licenses.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Considerations<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Don\u2019t add a Google Workspace directory more than once in JumpCloud. If you authorize sync for the same Google Workspace directory more than once, users that are connected to multiple instances of the same Google Workspace directory in JumpCloud could be suspended if you remove them from one of the instances. You can avoid this by deactivating the sync for duplicate Google Workspace directories.<\/li>\n\n\n\n<li>Synchronization occurs by matching the user&#8217;s JumpCloud email address with the Google Workspace primary email address or any of a&nbsp;user&#8217;s Google Workspace alias&nbsp;email addresses.<\/li>\n\n\n\n<li>Some user attributes are always synced with Google Workspace.&nbsp;Admins should also review and choose additional user attributes prior to importing\/exporting users via the integration. See <a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace#required-attributes\">Configure the Google Workspace Integration<\/a> to learn more.<\/li>\n\n\n\n<li>If you are syncing user data from JumpCloud to Google, it&#8217;s recommended that you change user emails in the JumpCloud Admin Portal.<\/li>\n\n\n\n<li>If you change the email domain in JumpCloud for a linked account to a domain outside of the synced Google Workspace directory, you could cause the user information to stop syncing unless you have configured a list of domains and specified one to use as the default for the integration.&nbsp;See <a href=\"https:\/\/jumpcloud.com\/support\/maintain-the-google-workspace-integration#to-change-the-default-domain-used-for-the-integration\">Maintain the Google Workspace Integration<\/a> to learn more.<\/li>\n\n\n\n<li>Most changes users make to their personal attributes in the User Portal will sync to Google Workspace if those attributes are set to sync on export. See <a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace\"><\/a><a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace\">Configure the Google Workspace Integration<\/a> to learn more.<\/li>\n\n\n\n<li>Regardless of the user state or Password Configurations security settings in JumpCloud, users must be unbound from the Google Workspace Cloud Directory Integration in JumpCloud directory to guarantee that JumpCloud will stop syncing (exporting) information for that user to Google.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>Users who are unbound from Google Workspace Cloud Directory integration in JumpCloud will be deactivated in Google.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Users should be unbound from your Google Workspace Cloud Directory Integration in JumpCloud before they are deleted in Google. This prevents the user being recreated on the next sync from JumpCloud<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Google Workspace Integration Configuration Workflow<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>Using a person&#8217;s Google user account for authorizing the integration may cause the integration to break if the person leaves the org or if the roles\/ privileges change.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Prepare for the Google Workspace Integration\n<ul class=\"wp-block-list\">\n<li>Review considerations and complete prerequisites<\/li>\n\n\n\n<li>Create a dedicated Google service account for the integration with the following required roles:\n<ul class=\"wp-block-list\">\n<li>Groups Admin (pre-built role)<\/li>\n\n\n\n<li>User management Admin (pre-built role)<\/li>\n\n\n\n<li>Custom role with \u2018Domain Management\u2019 admin API privileges<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Add a new Google Workspace Cloud Directory Integration\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview#to-authorize-the-google-workspace-sync\">Authorize the Google Workspace Sync<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview#to-grant-access-to-the-google-admin-account\" target=\"_blank\" rel=\"noreferrer noopener\">Grant access to the Google Admin Account<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Configure the Google Workspace Integration\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace#configure-user-attributes\">Configure User Attributes<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace#configure-user-password-settings\">Configure User Password Settings<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace#configure-google-workspace-group(s)-management\">Configure Google Workspace Group(s) Management<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace#configure-domain(s)\">Configure domains<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Use the Google Workspace Integration\n<ul class=\"wp-block-list\">\n<li>Import Users\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync#to-manually-import-users\">Manually<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync#to-enable-automatic-imports-and-updates\">Automatically<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync#associating-jumpcloud-users-with-google-workspace\">Associate users<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Maintain the Google Workspace Integration\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/maintain-the-google-workspace-integration#renaming-a-google-workspace-directory\">Rename the directory<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/maintain-the-google-workspace-integration#disabling-group-management\">Disable Group Management<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/maintain-the-google-workspace-integration#managing-domains\">Manage domains<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/maintain-the-google-workspace-integration#reactivating-google-workspace-sync\">Reactivate sync<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/maintain-the-google-workspace-integration#deactivating-google-workspace-sync\">Deactivate sync<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Google Workspace<\/strong> <strong>Integration Scenarios<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"existing\"><strong>Taking Over Existing Google Workspace Accounts<\/strong><\/h3>\n\n\n\n<p>When you import existing Google Workspace users into JumpCloud and assign them to a Google Workspace Cloud Directory Sync integration instance you\u2019ve activated, JumpCloud &#8220;takes over&#8221; management of those accounts, including being the password authority. JumpCloud will match the account based on the&nbsp; email address sent as the <kbd>PrimaryEmail<\/kbd> value for the user. Once JumpCloud takes over the account, it will sync all attributes set to \u201cExport\u201d on the Google integration.&nbsp; See&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/sync-user-attributes-with-google-workspace\">Configure the Google Workspace Integration<\/a> to learn more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"new\"><strong>Provisioning New Google Workspace Accounts<\/strong><\/h3>\n\n\n\n<p>User account provisioning involves creating and maintaining users and their attributes. New Google Workspace accounts can be provisioned in Google Workspace or JumpCloud.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Google Workspace<\/strong>&#8211;<strong>initiated Provisioning<\/strong><\/h4>\n\n\n\n<p>When a user account is created in the Google Admin console, a temporary password can be sent to an alternate email address, which lets users gain access to their account.&nbsp;When you create a user account in Google Workspace, users are provisioned in JumpCloud the following way:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync#importing-google-workspace-users\">Import the user into JumpCloud<\/a>.<\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync#to-connect-jumpcloud-users-to-a-google-workspace-directory\">Associate the user<\/a> to the Google Workspace directory in which the user was created.<\/li>\n\n\n\n<li>Once the user sets their password in the JumpCloud User Portal, the account synchronization&nbsp;will begin.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>JumpCloud-initiated Provisioning<\/strong><\/h4>\n\n\n\n<p>When creating a user account in JumpCloud, a user can be given access to their account in two ways. An activation email can be sent to an alternate email address upon activation. Admins can also set a temporary password during account creation.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>To send an activation email to an alternate email address via user access to Google Workspace<\/strong><\/h6>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/add-users-to-admin-portal#to-manually-add-a-new-user-account\">Add the new user<\/a>&nbsp;to JumpCloud.\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync#to-connect-jumpcloud-users-to-a-google-workspace-directory\">Associate the user<\/a> to the Google Workspace directory.<\/li>\n\n\n\n<li>In the user&#8217;s <strong>Details <\/strong>tab, navigate to <strong>User Security Settings and Permissions<\/strong> &gt;&nbsp;<strong>Password Settings<\/strong> and ensure <strong>Specify initial password box&nbsp;<\/strong>is unchecked.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"542\" height=\"363\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/Snag_2a84b886.png\" alt=\"\" class=\"wp-image-108053\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/Snag_2a84b886.png 542w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/Snag_2a84b886-300x201.png 300w\" sizes=\"(max-width: 542px) 100vw, 542px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Save the user.<\/li>\n\n\n\n<li>Depending on the user state the user was created in, the flow will vary. See&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/manage-user-states\" target=\"_blank\" rel=\"noreferrer noopener\">Manage User States<\/a> to learn more:\n<ul class=\"wp-block-list\">\n<li><strong>Staged<\/strong>&nbsp;\u2013 the user is not notified of the account creation. When you change their user state to \u2018<strong>Active<\/strong>\u2019, you will be asked if you want to send the user an Activation email that tells them how to register their account. You will also be given an option to specify to which email address to send the activation email.<\/li>\n\n\n\n<li><strong>Active<\/strong>&nbsp;\u2013 you will be asked if you want to send the user an Activation email that tells them how to register their account. You will also be given an option to specify to which email address to send the activation email.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>The Domains configuration will determine what will happen if a user\u2019s work email domain does not match the domain in Google.&nbsp;See&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync\" target=\"_blank\" rel=\"noreferrer noopener\">Google Workspace Directory Sync<\/a> to learn more.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>The user will click the link in the activation email and set their password.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>If the user creates a password that doesn\u2019t comply with&nbsp;<a href=\"https:\/\/support.google.com\/a\/answer\/33386?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Google&#8217;s name and password guidelines<\/a>, their account won&#8217;t sync from JumpCloud to Google Workspace, and they will not be able to log in.&nbsp;See&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/troubleshoot-google-workspace-integration\">Troubleshoot: Google Workspace Integration<\/a>&nbsp;to learn more.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>After the user registers their account, creates an account password, and logs in to their JumpCloud User Portal, synchronization of their password and all attributes set to \u2018export\u2019 will be begin.<\/li>\n<\/ol>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>To set a temporary password during creation<\/strong><\/h5>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/add-users-to-admin-portal#to-manually-add-a-new-user-account\" target=\"_blank\" rel=\"noreferrer noopener\">Add the new user<\/a>&nbsp;to JumpCloud.<\/li>\n\n\n\n<li>Associate the user to the Google Workspace directory either directly by selecting the Google Workspace directory from the Directories tab or adding the user to a user group that has access to the Google Workspace directory from the User Groups tab.<\/li>\n\n\n\n<li>Enable&nbsp;<strong>Specify initial password<\/strong>&nbsp;and set a temporary password.&nbsp;<\/li>\n\n\n\n<li>It is strongly encouraged to select&nbsp;<strong>Force user to set their own password at first login<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"412\" height=\"436\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/Snag_2a4bc06b.png\" alt=\"\" class=\"wp-image-108022\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/Snag_2a4bc06b.png 412w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/Snag_2a4bc06b-283x300.png 283w\" sizes=\"(max-width: 412px) 100vw, 412px\" \/><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Save the user.<\/li>\n\n\n\n<li>Depending on the user state the user was created in, the flow will vary. See&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/manage-user-states\">Manage User States<\/a> to learn more:\n<ul class=\"wp-block-list\">\n<li><strong>Staged<\/strong>&nbsp;\u2013 the user is not notified of the account creation. When you change their user state to \u2018<strong>Active<\/strong>\u2019, you will be asked if you want to send the user a Welcome email that tells them to contact their IT admin to receive the password. You will also be given an option to specify to which email address to send the welcome email.<\/li>\n\n\n\n<li><strong>Active<\/strong>&nbsp;\u2013 you will be asked if you want to send the user an Welcome email that tells them to contact their IT admin to receive the password. You will also be given an option to specify to which email address to send the welcome email.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Securely provide the temporary password that was initially set.<\/li>\n\n\n\n<li>Once the user logs in to the JumpCloud User Portal and sets their password, synchronization of their password and all attributes set to&nbsp;<strong>Export&nbsp;<\/strong>will begin.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Authorizing the Google Workspace Integration<\/strong><\/h2>\n\n\n\n<p>To integrate Google Workspace and JumpCloud, you start by authorizing the sync from the JumpCloud Admin Portal and granting access to the Google Admin Account in Google. This step applies to all user integration scenarios.<\/p>\n\n\n\n<p><strong>Considerations<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Google Workspace Directory integration will stay authorized indefinitely if the following conditions are met:\n<ul class=\"wp-block-list\">\n<li>The administrator that authorized the integration continues to exist in both JumpCloud and Google Workspace.<\/li>\n\n\n\n<li>The integration has been utilized (via an import or export) in the past six months.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If either of the above conditions aren\u2019t met, the integration will need to be&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/maintain-the-google-workspace-integration#reactivating-google-workspace-sync\">reauthorized<\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To authorize the Google Workspace Sync<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the&nbsp;<a href=\"https:\/\/console.jumpcloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\"\/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>If your data is stored outside of the US, check which login URL you should be using depending on your region. If your organization uses LDAP, RADIUS, or requires firewall allow list configuration, the Fully Qualified Domain Names (FQDNs) will also be region specific. See <a href=\"https:\/\/jumpcloud.com\/support\/jumpcloud-data-centers\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Data Centers<\/a> for the URLs, FQDNs, and IP addresses.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Go to\u00a0<strong>Identity Management\u00a0&gt; Cloud Directories<\/strong>.<\/li>\n\n\n\n<li>Click (&nbsp;<strong>+<\/strong>&nbsp;).&nbsp;<\/li>\n\n\n\n<li>Select&nbsp;<strong>Google Workspace<\/strong>.&nbsp;<br><img decoding=\"async\" width=\"1402\" height=\"904\" class=\"wp-image-136078\" style=\"width: 600px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2025\/11\/Google-Workspace.png\" alt=\"The image displays the options in the Cloud Directories page with the Google Workspace option Highlighted.\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2025\/11\/Google-Workspace.png 1402w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2025\/11\/Google-Workspace-300x193.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2025\/11\/Google-Workspace-1024x660.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2025\/11\/Google-Workspace-768x495.png 768w\" sizes=\"(max-width: 1402px) 100vw, 1402px\" \/><\/li>\n\n\n\n<li>Give the Google Workspace directory instance a unique name.\u200b\u200b<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>You&#8217;ll receive an error and will be unable to proceed if you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use invalid characters.<\/li>\n\n\n\n<li>Don\u2019t specify a unique name for the directory.<\/li>\n\n\n\n<li>Make the name longer than 255 characters.<\/li>\n\n\n\n<li>Create a name that only contains white space.<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Click <strong>authorize sync<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>If this step fails with a &#8220;This app is blocked&#8221; error, ensure JumpCloud is listed as a <a href=\"https:\/\/support.google.com\/accounts\/thread\/218980039\/how-can-i-add-a-new-trusted-third-party-app-through-account-settings?hl=en\">tru<\/a><a href=\"https:\/\/support.google.com\/accounts\/answer\/16363505?sjid=14707451430298819505-NC\" target=\"_blank\" rel=\"noreferrer noopener\">sted app in G<\/a><a href=\"https:\/\/support.google.com\/accounts\/thread\/218980039\/how-can-i-add-a-new-trusted-third-party-app-through-account-settings?hl=en\">oogle<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Select your admin account then click <strong>Allow<\/strong>.<\/li>\n\n\n\n<li>If you have already granted access to the Google Admin account, move to the next document in this series: <a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync\">Configure the Google Workspace Integration<\/a>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-to-grant-access-to-the-google-admin-account\"><strong>To grant access to the Google Admin Account<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>This is the minimum configuration required to use the integration.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p>After you authorize Google Workspace sync, you need to grant access to the Admin account.&nbsp;This is a Google best practice and needed for providing a single set of identity management controls across all Google services, including Cloud Identity.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to Google using with the Admin account.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Allow<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"learn-more\"><strong>Next Steps<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ready-to-configure?\"><strong>Ready to Configure?<\/strong><\/h3>\n\n\n\n<p>Check out the next article in this document series, <a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-sync\">Configure the Google Workspace Integration<\/a>, to choose user attributes you want to import, export or exclude between JumpCloud and Google.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"want-additional-assistance-from-jumpcloud?-\"><strong>Want additional assistance from JumpCloud?&nbsp;<\/strong><\/h3>\n\n\n\n<p>If you\u2019re having issues with getting JumpCloud\u2019s Google Workspace Integration working, try <a href=\"https:\/\/jumpcloud.com\/support\/troubleshoot-google-workspace-integration\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot: Google Workspace Integration.<\/a><\/p>\n\n\n\n<p>JumpCloud now offers myriad professional services offerings to assist customers with implementing and configuring JumpCloud. If you\u2019re looking for assistance with your Google Workspace Integration, we recommend you reach out to JumpCloud\u2019s Professional Services team on the following page:&nbsp;<a href=\"https:\/\/jumpcloud.com\/professional-services\" target=\"_blank\" rel=\"noreferrer noopener\">Professional Services &#8211; JumpCloud<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-additional-resources\">Additional Resources<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enroll: \n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/university.jumpcloud.com\/courses\/provisioning-de-provisioning-users\" target=\"_blank\" rel=\"noreferrer noopener\">Provisioning and Deprovisioning Users<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/university.jumpcloud.com\/courses\/troubleshooting-gws-directory-integrations-1\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshooting GWS Directory Integrations<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Show Me: <a href=\"https:\/\/university.jumpcloud.com\/courses\/tutorial-google-workspace-sync\" target=\"_blank\" rel=\"noreferrer noopener\">Google Workspace Sync<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Google Workspace Integration allows for secure and consistent connectivity between JumpCloud and Google Workspace. The integration allows an IT [&hellip;]<\/p>\n","protected":false},"author":205,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2855,2954,2984],"support_tag":[],"coauthors":[2839,2841],"class_list":["post-78525","support","type-support","status-publish","hentry","support_category-apps-and-integrations","support_category-cloud-directory","support_category-google-workspace"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get Started: Google Workspace Integration - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how the Google Workspace integration allows for secure, consistent connectivity between JumpCloud and Google Workspace.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Started: Google Workspace Integration\" \/>\n<meta property=\"og:description\" content=\"Browse the JumpCloud Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-30T00:01:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/Snag_2a84b886.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Joy Jaswinski, Nate Copt\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview\",\"url\":\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview\",\"name\":\"Get Started: Google Workspace Integration - 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