{"id":74684,"date":"2023-06-05T13:11:44","date_gmt":"2023-06-05T17:11:44","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=74684"},"modified":"2025-12-03T10:27:56","modified_gmt":"2025-12-03T15:27:56","slug":"install-the-linux-agent","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/install-the-linux-agent","title":{"rendered":"Install the Linux Agent"},"content":{"rendered":"\n<p>Your environment may require you to manually install the Linux agent to monitor your devices. Learn how to manually install the Linux agent on your device using a variety of methods, and verify installation.&nbsp;<br><br>Before using the Linux agent, learn about supported Linux versions and installation prerequisites.&nbsp;For a complete list of supported versions, see&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/agent-compatibility-system-requirements-and-impacts\" target=\"_blank\" rel=\"noreferrer noopener\">Agent Compatibility, System Requirements, and Impacts<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>For information on installing the JumpCloud agent, see&nbsp;<a href=\"https:\/\/jumpcloud.com\/support\/install-the-agent-from-the-user-portal\" target=\"_blank\" rel=\"noreferrer noopener\">Install the Agent from the User Portal<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>New remote employees? No problem. You can enable remote installation of the JumpCloud agent from the User Portal, making it easy for new remote employees to install the agent on their work computers from home. See <a href=\"https:\/\/jumpcloud.com\/support\/enable-users-to-install-the-agent\">Enable Users to Install the Agent<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p><strong>Prerequisites<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A supported Linux version&nbsp;<\/li>\n\n\n\n<li>Local administrator with Sudo access to the system(s).&nbsp;<\/li>\n\n\n\n<li>An Internet connection with the ability to connect to&nbsp;<a target=\"_blank\" href=\"https:\/\/agent.jumpcloud.com\/\" rel=\"noreferrer noopener\">https:\/\/agent.jumpcloud.com:443<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Manually Installing the Linux Agent<\/strong><\/h2>\n\n\n\n<p><strong>To install the Linux agent manually<\/strong>:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login.\">JumpCloud Admin Portal<\/a><\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\"\/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<p>If your data is stored outside of the US, check which login URL you should be using depending on your region. If your organization uses LDAP, RADIUS, or requires firewall allow list configuration, the Fully Qualified Domain Names (FQDNs) will also be region specific. See <a href=\"https:\/\/jumpcloud.com\/support\/jumpcloud-data-centers\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Data Centers<\/a> for the URLs, FQDNs, and IP addresses.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Go to\u00a0<strong>Device Management\u00a0<\/strong>&gt;<strong>\u00a0Devices<\/strong>.<\/li>\n\n\n\n<li>Click (&nbsp;<strong>+<\/strong>&nbsp;).<\/li>\n\n\n\n<li>On the New Device&nbsp;panel, select&nbsp;<strong>Linux<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Copy the Install Command.&nbsp;<\/li>\n\n\n\n<li>Log in to a Linux device&nbsp;as an administrator.&nbsp;<\/li>\n\n\n\n<li>Open the terminal, then paste and run the install command.&nbsp;<\/li>\n\n\n\n<li>The installer will:\n<ul class=\"wp-block-list\">\n<li>Check&nbsp;for compatibility.<\/li>\n\n\n\n<li>Check&nbsp;to ensure the device&nbsp;clock is accurate.<\/li>\n\n\n\n<li>Generate&nbsp;a private key and certificate signing request, used for secure communications with the JumpCloud.<\/li>\n\n\n\n<li>Install&nbsp;dependencies.<\/li>\n\n\n\n<li>Download&nbsp;the JumpCloud agent.<\/li>\n\n\n\n<li>Create&nbsp;a &#8220;jcagent&#8221; service, which will be configured to run at boot.<\/li>\n\n\n\n<li>Start&nbsp;the agent.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Installing the JumpCloud Agent Using Puppet<\/strong><\/h2>\n\n\n\n<p><strong>To install the Linux agent using Puppet, run the following manifest<\/strong>:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>package { [&#8216;curl&#8217;, &#8216;bash&#8217;] :<br>&nbsp;&nbsp;&nbsp; ensure =&gt; present, &nbsp;<br>} -&gt;&nbsp;<br>exec { &#8216;agent_install&#8217; :<br>&nbsp;&nbsp;&nbsp; command =&gt; &#8220;curl -sS -H &#8216;x-connect-key: your-connect-key-goes-here&#8217;&nbsp;https:\/\/kickstart.jumpcloud.com\/Kickstart| bash&#8221;,<br>&nbsp;&nbsp;&nbsp; path&nbsp;&nbsp;&nbsp; =&gt; [ &#8216;\/sbin&#8217;, &#8216;\/bin&#8217;, &#8216;\/usr\/sbin&#8217;, &#8216;\/usr\/bin&#8217; ],<br>&nbsp;&nbsp;&nbsp; timeout =&gt; 600,<br>&nbsp;&nbsp;&nbsp; creates =&gt; &#8216;\/opt\/jc&#8217;<br>}<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Installing the JumpCloud Agent Using Chef<\/strong><\/h2>\n\n\n\n<p><strong>To install the Linux agent using Chef, run the following recipe<\/strong>:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>package &#8216;curl&#8217;<br>package &#8216;sudo&#8217;<br>package &#8216;bash&#8217;<br>execute &#8216;agent_install&#8217; do<br>command &#8220;curl &#8211;tlsv1.2 &#8211;silent &#8211;show-error &#8211;header &#8216;x-connect-key: your-connect-key-goes-here&#8217; &#8216;https:\/\/kickstart.jumpcloud.com\/Kickstart&nbsp;&#8216; | sudo bash&#8221;<br>path [ &#8216;\/sbin&#8217;, &#8216;\/bin&#8217;, &#8216;\/usr\/sbin&#8217;, &#8216;\/usr\/bin&#8217; ]<br>timeout 600<br>creates &#8216;\/opt\/jc&#8217;<br>end<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Installing the JumpCloud Agent Using Ansible<\/strong><\/h2>\n\n\n\n<p><strong>Note<\/strong>: For third-party Ansible roles, go to:&nbsp;<a href=\"https:\/\/github.com\/shrikeh\/ansible-jumpcloud\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/github.com\/shrikeh\/ansible-jumpcloud<\/a>.<br><br><strong>To install the Linux agent using Ansible, run the following playbook<\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>&#8211; hosts: all<br>&nbsp;&nbsp;sudo: yes<br>&nbsp;<br>&nbsp;&nbsp;tasks:<br>&nbsp;&nbsp;&nbsp;&nbsp;&#8211; name: Install curl package (Debian based)<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;action: apt pkg=&#8217;curl&#8217; state=installed<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;when: &#8220;&#8216;$ansible_pkg_mgr&#8217; == &#8216;apt'&#8221;<br>&nbsp;&nbsp;&nbsp;&nbsp;&#8211; name: Install curl package (RedHat based)<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;action: yum name=&#8217;curl&#8217; state=installed<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;when: &#8220;&#8216;$ansible_pkg_mgr&#8217; == &#8216;yum'&#8221;<br>&nbsp;&nbsp;&nbsp;&nbsp;&#8211; name: Check if JumpCloud is already installed<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;shell: &#8220;[ -d \/opt\/jc ] &amp;&amp; echo &#8216;Found&#8217; || echo &#8221;&#8221;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;register: jc_installed<br>&nbsp;&nbsp;&nbsp;&nbsp;&#8211; name: Update time<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;shell: &#8220;ntpdate -u&nbsp;pool.ntp.org&#8221;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;when: &#8220;not jc_installed.stdout&#8221;<br>&nbsp;&nbsp;&nbsp;&nbsp;&#8211; name: Install JumpCloud<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;shell: &#8220;curl &#8211;header &#8216;x-connect-key: your-connect-key-goes-here&#8217;&nbsp;https:\/\/kickstart.jumpcloud.com\/Kickstart&nbsp;| sudo bash&#8221;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;when: &#8220;not jc_installed.stdout&#8221;<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Verifying Linux Agent Installation from Terminal<\/h2>\n\n\n\n<p><strong>To verify or change status in Linux from terminal, run the following command as root<\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>[root@host ~]# service jcagent status<br>jcagent.service &#8211; JumpCloud Agent<br>&nbsp;&nbsp;&nbsp;Loaded: loaded (\/usr\/lib\/systemd\/system\/jcagent.service; enabled; vendor preset: disabled)<br>&nbsp;&nbsp;&nbsp;Active: inactive (dead) since Thu 2016-09-01 13:27:16 MDT; 3h 26min ago<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Docs:&nbsp;http:\/\/support.jumpcloud.com\/knowledgebase<br>&nbsp;Main PID: 890 (code=exited, status=0\/SUCCESS)<\/p>\n<\/div><\/div>\n\n\n\n<p>Here is what the process should look like:<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>[root@host ~]# ps -aufx | grep jumpcloud<br>root&nbsp; &nbsp; &nbsp; 2272&nbsp;&nbsp;0.0&nbsp;&nbsp;0.1 &nbsp; 3840&nbsp;&nbsp;1292 ?&nbsp; &nbsp; &nbsp;&nbsp;&nbsp; Sl&nbsp;&nbsp;&nbsp;13:27&nbsp;&nbsp;&nbsp;0:00 \/opt\/jc\/bin\/agent-monitor -exec=\/opt\/jc\/bin\/jumpcloud-agent -conf=\/opt\/jc\/jcagent.conf<br>root&nbsp; &nbsp; &nbsp; 2275&nbsp;&nbsp;0.0&nbsp;&nbsp;1.6 682980 16400 ?&nbsp; &nbsp; &nbsp; &nbsp; Sl&nbsp;&nbsp;&nbsp;13:27&nbsp;&nbsp;&nbsp;0:03&nbsp;&nbsp;\\_ \/opt\/jc\/bin\/jumpcloud-agent -conf=\/opt\/jc\/jcagent.conf<\/p>\n<\/div><\/div>\n\n\n\n<p>To check the agent\u2019s service status:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>service jcagent status<\/p>\n<\/div><\/div>\n\n\n\n<p>For newer devices with systemd, you can also use systemctl:<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>systemctl status jcagent<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Verifying Linux Agent Installation from the Admin Portal<\/strong><\/h2>\n\n\n\n<p><strong>To verify the Linux Agent installation from the Admin Portal<\/strong>:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\">JumpCloud Admin Portal<\/a><\/li>\n\n\n\n<li>Go to\u00a0<strong>Device Management\u00a0<\/strong>&gt;<strong>\u00a0Devices<\/strong>.<\/li>\n\n\n\n<li>In the Devices list, the&nbsp;<strong>Status<\/strong>&nbsp;of the new device will have a green check mark next to it if added successfully.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Reducing Agent Install Time on Linux<\/h2>\n\n\n\n<p>On hosts that are fully up to date, installing the JumpCloud agent should take less than a minute. However, in the case of small\/micro instances, where network bandwidth is limited, or where a system is out of date, you can take steps to reduce agent install time significantly.<\/p>\n\n\n\n<p>Make sure to run on Ubuntu\/Debian or RHEL\/Cent\/Amazon Linux, respectively:<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>apt-get update<\/p>\n<\/div><\/div>\n\n\n\n<p>or<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>yum check-update<\/p>\n<\/div><\/div>\n\n\n\n<p>After making sure the system is up to date, preinstall agent dependencies. A list of dependencies is maintained in <a href=\"https:\/\/jumpcloud.com\/support\/agent-compatibility-system-requirements-and-impacts\" target=\"_blank\" rel=\"noreferrer noopener\">Agent Compatibility, System Requirements, and Impacts<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your environment may require you to manually install the Linux agent to monitor your devices. Learn how to manually install [&hellip;]<\/p>\n","protected":false},"author":206,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2923,2852,2926],"support_tag":[],"coauthors":[2842],"class_list":["post-74684","support","type-support","status-publish","hentry","support_category-agent","support_category-devices","support_category-linux"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Install the Linux Agent - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to install the Linux Agent to manage all of your Linux devices in JumpCloud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/install-the-linux-agent\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Install the Linux Agent\" \/>\n<meta property=\"og:description\" content=\"Browse the JumpCloud Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/install-the-linux-agent\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-03T15:27:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2025\/10\/Site-Display-Images-Support.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Pam Kellman\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/install-the-linux-agent\",\"url\":\"https:\/\/jumpcloud.com\/support\/install-the-linux-agent\",\"name\":\"Install the Linux Agent - 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