{"id":135224,"date":"2026-01-08T09:44:42","date_gmt":"2026-01-08T14:44:42","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=135224"},"modified":"2026-03-24T08:26:41","modified_gmt":"2026-03-24T12:26:41","slug":"get-started-ai-powered-features","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/get-started-ai-powered-features","title":{"rendered":"Get Started: AI-Powered Features"},"content":{"rendered":"\n<p>JumpCloud offers a suite of AI-powered tools designed to help you manage your IT environment more efficiently. These features are designed to help you gain deeper insights about your org, improve your workflows, and simplify your administrative operations. Whether you\u2019re searching for something, creating a report, automating tasks, or sending commands to your devices, AI can help.&nbsp;<\/p>\n\n\n\n<p>JumpCloud supports the following AI-powered features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-jumpcloud-ai-search\"><strong>AI Search<\/strong><\/a> &#8211; Supercharges Admin Portal search to help you find anything in your org, generate lists and reports, and get how-to instructions directly in the Admin Portal.&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-jumpcloud-mcp-server\"><strong>MCP Server<\/strong><\/a><strong> <\/strong>&#8211; Integrates JumpCloud with supported AI tools, such as code editors and large language models (LLMs), to build and enhance on your AI workflows.<\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-ai-commands-builder\"><strong>AI Commands Builder<\/strong><\/a> &#8211; Generates device commands with natural language, allowing you to describe an action and review the resulting code. <\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-ai-admin-assistant\"><strong>AI Admin Assistant<\/strong><\/a> &#8211; Enables you to quickly view and manage users, devices, and groups through a chat interface without navigating the Admin Portal.<\/li>\n<\/ul>\n\n\n\n<p><strong>Considerations<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>These features are under active development. Certain functionality, naming, and branding may be subject to change.<\/li>\n\n\n\n<li>AI can make mistakes. Always review any AI-generated output for accuracy.<\/li>\n\n\n\n<li>Every AI-powered action is logged as a Directory Insights (DI) event to help you understand, track, and audit usage.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy and Security<\/h2>\n\n\n\n<p>JumpCloud&#8217;s AI-powered features are designed to enhance your experience and streamline your work while maintaining data privacy and security standards. When you use any AI-powered feature, here&#8217;s what happens with your data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Opt-In Only<\/strong> &#8211; All AI features are turned off by default and require your express opt-in.<\/li>\n\n\n\n<li><strong>No LLM Training<\/strong> &#8211; Customer Data is not used to develop or train AI LLMs.<\/li>\n\n\n\n<li><strong>Consent-Based Use<\/strong> &#8211; Customer Data will not be used to develop or train JumpCloud\u2019s AI-powered features and models, except to provide the Service to you or if you provide express consent.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How Data is Processed<\/h3>\n\n\n\n<p>JumpCloud uses Google Gemini as the LLM for AI-powered features. Depending on the feature, the text you enter is interpreted by Gemini to determine an action, which is then facilitated using JumpCloud\u2019s APIs. <\/p>\n\n\n\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-329\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"3\"\n           data-rows=\"5\"\n           data-wpID=\"329\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                                <th class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A1\"\n                    data-col-index=\"0\"\n                    data-row-index=\"0\"\n                    style=\" width:33.333333333333%;                    padding:10px;\n                    \"\n                    >\n                                        Feature                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"B1\"\n                    data-col-index=\"1\"\n                    data-row-index=\"0\"\n                    style=\" width:33.333333333333%;                    padding:10px;\n                    \"\n                    >\n                                        Data Usage                    <\/th>\n                                                <th class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"C1\"\n                    data-col-index=\"2\"\n                    data-row-index=\"0\"\n                    style=\" width:33.333333333333%;                    padding:10px;\n                    \"\n                    >\n                                        Notes                    <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A2\"\n                    data-col-index=\"0\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        AI Search                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"B2\"\n                    data-col-index=\"1\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Only the text you enter is sent to Gemini.                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left wpdt-empty-cell \"\n                                            data-cell-id=\"C2\"\n                    data-col-index=\"2\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                                            <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A3\"\n                    data-col-index=\"0\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        MCP Server                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"B3\"\n                    data-col-index=\"1\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Connects JumpCloud to third party tools. Results are collected using JumpCloud APIs.                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left wpdt-empty-cell \"\n                                            data-cell-id=\"C3\"\n                    data-col-index=\"2\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                                            <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A4\"\n                    data-col-index=\"0\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        Commands Builder                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"B4\"\n                    data-col-index=\"1\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        The text you enter and responses are interpreted by Gemini.                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left wpdt-empty-cell \"\n                                            data-cell-id=\"C4\"\n                    data-col-index=\"2\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                                            <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A5\"\n                    data-col-index=\"0\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        AI Admin Assistant\u00a0                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"B5\"\n                    data-col-index=\"1\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        The text you enter and responses are interpreted by Gemini.                    <\/td>\n                                                <td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"C5\"\n                    data-col-index=\"2\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    >\n                                        All write and delete actions require confirmation.                    <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#what_ai_model_is_used__\" data-action=\"collapse\">What AI model is used? <\/a><div id=\"what_ai_model_is_used__\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>JumpCloud currently uses Google Gemini to power its AI Features.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#is_my_customer_data_used_to_train_llm_models_\" data-action=\"collapse\">Is my Customer Data used to train LLM models?<\/a><div id=\"is_my_customer_data_used_to_train_llm_models_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>No, our agreement with Google Gemini prevents Google from training their models based on the data sent to them.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#is_my_customer_data_safe_\" data-action=\"collapse\">Is my Customer Data safe?<\/a><div id=\"is_my_customer_data_safe_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>We protect all Customer Data as described in the <a href=\"https:\/\/jumpcloud.com\/legal\/daasa\">DAASA Terms<\/a> and our <a href=\"https:\/\/jumpcloud.com\/legal\">DPA<\/a>, including any Customer Data related to use of AI Features. We don\u2019t share your Customer Data with third parties for training purposes.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#can_i_use_jumpcloud_to_block_user_access_to_third_party_ai_tools_\" data-action=\"collapse\">Can I use JumpCloud to block user access to third party AI tools?<\/a><div id=\"can_i_use_jumpcloud_to_block_user_access_to_third_party_ai_tools_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>Yes, you can use AI &amp; SaaS Management to monitor AI tool usage and implement policies to warn or block users from accessing them. See <a href=\"https:\/\/jumpcloud.com\/support\/get-started-saas-management\">Get Started: AI &amp; SaaS Management<\/a> to learn more.\u00a0<\/p>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>JumpCloud offers a suite of AI-powered tools designed to help you manage your IT environment more efficiently. These features are [&hellip;]<\/p>\n","protected":false},"author":218,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[3487],"support_tag":[],"coauthors":[3011],"class_list":["post-135224","support","type-support","status-publish","hentry","support_category-ai-powered-features"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get Started: AI-Powered Features - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how JumpCloud&#039;s AI-powered features can help you simplify tasks and manage your environment more efficiently.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/get-started-ai-powered-features\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Started: AI-Powered Features\" \/>\n<meta property=\"og:description\" content=\"Browse the JumpCloud Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/get-started-ai-powered-features\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-24T12:26:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2025\/10\/Site-Display-Images-Support.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Nick Conrad\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/get-started-ai-powered-features\",\"url\":\"https:\/\/jumpcloud.com\/support\/get-started-ai-powered-features\",\"name\":\"Get Started: AI-Powered Features - 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