{"id":115879,"date":"2024-10-07T22:58:34","date_gmt":"2024-10-08T02:58:34","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=115879"},"modified":"2026-03-10T12:06:02","modified_gmt":"2026-03-10T16:06:02","slug":"users-understand-saas-management","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/users-understand-saas-management","title":{"rendered":"Users: Understand AI &amp; SaaS Management"},"content":{"rendered":"\n<p>JumpCloud\u00ae AI &amp; SaaS Management helps secure access to the web based SaaS applications you use for work. When SaaS Management is enabled by your admin, the JumpCloud Go\u2122 browser extension works behind the scenes to ensure the sites you visit are approved by your company. This helps your IT admin secure and streamline access to the apps you use.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-saas-app\">What are AI and SaaS Apps?<\/h2>\n\n\n\n<p>SaaS apps are standard software applications used for work, such as Salesforce or Slack. Generative AI apps are tools that create new content, such as ChatGPT or Gemini. JumpCloud AI &amp; SaaS Management monitors these applications whether you access them in your web browser or install them directly on your device.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-monitor-usage-of-apps\">Monitor Usage of Apps<\/h2>\n\n\n\n<p>JumpCloud AI &amp; SaaS Management provides visibility and oversight into the applications used for work across your org. To ensure your work environment remains compliant with your org&#8217;s policies, JumpCloud tracks application activity in the following ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>In your browser<\/strong>: The JumpCloud Go browser extension ensures the sites visited are approved by your org while an active work session is established.<\/li>\n\n\n\n<li><strong>Private Preview &#8211; On your device<\/strong>: The JumpCloud Agent identifies applications installed and used directly on your computer to ensure they meet the security standards of your org.<\/li>\n\n\n\n<li><strong>Through SSO and Connectors<\/strong>: JumpCloud integrates with existing SSO apps and connectors to streamline access and protect company data within the applications used across your org.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-unapproved-app-behavior\">Unapproved App Behavior<\/h2>\n\n\n\n<p>AI &amp; SaaS Management helps keep you and your company safe by ensuring you\u2019re using the correct apps for work. When you access a site that\u2019s not approved by your admin, you might notice several things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may be warned that the app isn\u2019t authorized and be directed to use another app. This warning appears as a yellow banner at the top of your browser.<br><img decoding=\"async\" width=\"827\" height=\"92\" class=\"wp-image-116096\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_warning_message_browser.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_warning_message_browser.png 827w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_warning_message_browser-300x33.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_warning_message_browser-768x85.png 768w\" sizes=\"(max-width: 827px) 100vw, 827px\" \/><\/li>\n\n\n\n<li>You may be blocked from using the app entirely. This appears as a blocking page in your browser. Your admin may also direct you to another app that is approved for use.<br><img decoding=\"async\" width=\"881\" height=\"645\" class=\"wp-image-116097\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_block_message_browser.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_block_message_browser.png 881w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_block_message_browser-300x220.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/10\/saas_mgmt_block_message_browser-768x562.png 768w\" sizes=\"(max-width: 881px) 100vw, 881px\" \/><\/li>\n<\/ul>\n\n\n\n<p>If you\u2019re warned or blocked while accessing an app that you need, contact your admin to report it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-privacy-nbsp\">Privacy&nbsp;<\/h2>\n\n\n\n<p>JumpCloud only monitors activity in your browser related to AI and SaaS apps. Further, your admin can configure AI &amp; SaaS Management to limit monitoring to specific email addresses, such as your organizational email. This ensures that AI and SaaS apps accessed with a personal email aren\u2019t reported to JumpCloud.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-saas-management-does\">What AI &amp; SaaS Management Does<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensures you\u2019re using approved apps for work by tracking access to SaaS apps.<\/li>\n\n\n\n<li>Helps your admin secure company information and prevent unauthorized access.<\/li>\n\n\n\n<li>Reports on your daily SaaS app usage.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-saas-management-can-t-do\">What AI &amp; SaaS Management Can\u2019t Do<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read or store your passwords.<\/li>\n\n\n\n<li>Report any personal information other than your email address or username used for authentication.<\/li>\n\n\n\n<li>Track apps or websites that aren\u2019t categorized as SaaS apps, for example news, entertainment, and social media sites.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>JumpCloud\u00ae AI &amp; SaaS Management helps secure access to the web based SaaS applications you use for work. When SaaS [&hellip;]<\/p>\n","protected":false},"author":218,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[3292,2855,2955],"support_tag":[],"coauthors":[3011],"class_list":["post-115879","support","type-support","status-publish","hentry","support_category-saas-management","support_category-apps-and-integrations","support_category-end-users"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Users: Understand AI &amp; SaaS Management - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how SaaS Management tracks SaaS activity in your browser and how it helps you and your org stay secure.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/users-understand-saas-management\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Users: Understand AI &amp; 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