{"id":110730,"date":"2024-05-24T09:30:45","date_gmt":"2024-05-24T13:30:45","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&#038;p=110730"},"modified":"2024-08-15T13:40:15","modified_gmt":"2024-08-15T17:40:15","slug":"pomelo-uses-jumpcloud","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/pomelo-uses-jumpcloud","title":{"rendered":"Pomelo uses JumpCloud to manage devices, identities &#038; access for its globally distributed team"},"content":{"rendered":"\n<p><a href=\"https:\/\/pomelo.la\/latam\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pomelo<\/a> is a fintech company that delivers payment processing and card issuing solutions to businesses across Latin America. The company, which launched in 2021 and is headquartered in Buenos Aires, is powered by a team of 300 employees spread out across the world. In December 2023, Pomelo closed a <a href=\"https:\/\/www.linkedin.com\/pulse\/todo-sobre-nuestra-ronda-serie-b-y-las-tendencias-de-mercado-fs36f\" target=\"_blank\" rel=\"noreferrer noopener\">$40 million Series B round<\/a> to continue expanding in the Latam region.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"challenge\">Designing world-class IT infrastructure from the ground up<\/h2>\n\n\n\n<p>As Pomelo\u2019s cybersecurity technical lead, Ezequiel Virun is tasked to team-lead, overseeing identity and access management (IAM), incident response, and data protection.&nbsp;<\/p>\n\n\n\n<p>This is no easy feat for somebody overseeing collaborators in one physical location; it\u2019s that much harder when the team is 100% remote and distributed around the world.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"solution\">Choosing JumpCloud due to previous experience with the platform<\/h2>\n\n\n\n<p>When he first started at Pomelo, the company\u2019s CTO invited Virun to design the systems they\u2019d use for identity management and cybersecurity.&nbsp;<\/p>\n\n\n\n<p>In a previous role, Virun was asked to find a <a href=\"https:\/\/jumpcloud.com\/platform\/mdm\" target=\"_blank\" rel=\"noreferrer noopener\">mobile device management<\/a> solution that would enable that company to apply governance policies to both Windows and MacOS devices.<\/p>\n\n\n\n<p>\u201cWith a quick search, I found JumpCloud and noticed that it was the only solution available at the time that could unify both platforms with device management, with <a href=\"https:\/\/jumpcloud.com\/platform\/single-sign-on\" target=\"_blank\" rel=\"noreferrer noopener\">single sign-on<\/a> between a Google Workspace account and the device,\u201d Virun says.<\/p>\n\n\n\n<p>Liking what he saw, Virun deployed JumpCloud at that company; he also used JumpCloud\u2019s <a href=\"https:\/\/jumpcloud.com\/support\/get-started-policies\" target=\"_blank\" rel=\"noreferrer noopener\">custom policies<\/a> to further shore up digital security. Based on his positive experiences with JumpCloud in his last position, it was a no-brainer to use the solution at Pomelo.<\/p>\n\n\n\n<p>\u201cIt was the perfect choice, and the implementation went very well with zero touch,\u201d he explains.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"result\">Keeping systems secure and compliant with JumpCloud<\/h2>\n\n\n\n<p>With JumpCloud, Pomelo has been able to strengthen security for internal customers while achieving and maintaining <a href=\"https:\/\/jumpcloud.com\/blog\/preparing-for-your-pci-dss-audit-with-jumpcloud\">PCI compliance<\/a> \u2014 something that\u2019s critical for any company that processes payments.<\/p>\n\n\n\n<p>\u201cIt\u2019s also helped us set up a <a href=\"https:\/\/jumpcloud.com\/use-cases\/zero-trust\" target=\"_blank\" rel=\"noreferrer noopener\">zero-trust framework<\/a> with <a href=\"https:\/\/jumpcloud.com\/platform\/conditional-access\" target=\"_blank\" rel=\"noreferrer noopener\">conditional access policies<\/a> as well, adding an important security layer,\u201d Virun says.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Streamlined onboarding and offboarding<\/h3>\n\n\n\n<p>By connecting JumpCloud to its human resources information system (HRIS), Pomelo has been able to accelerate both the <a href=\"https:\/\/jumpcloud.com\/use-cases\/automated-onboarding-offboarding\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding and offboarding processes<\/a>. When user lifecycles begin and end, access is granted or revoked to resources automatically.<\/p>\n\n\n\n<p>\u201cGoing through and manually adding and removing users is a thing of the past,\u201d he explains.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Access made easy<\/h3>\n\n\n\n<p>Pomelo is using <a href=\"https:\/\/jumpcloud.com\/support\/get-started-jumpcloud-go\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Go<\/a>, which enables passwordless authentication to JumpCloud-protected devices and applications. As a result, users can access the resources they need when they need them \u2014 without any friction.&nbsp;<\/p>\n\n\n\n<p>\u201cEmployees can go through all of our apps and security layers with biometric authentication,\u201d Virun continues. \u201cIt\u2019s a great user experience.\u201d&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Automating permissions via the JumpCloud API<\/h3>\n\n\n\n<p>Leveraging the <a href=\"https:\/\/docs.jumpcloud.com\/api\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud API<\/a>, Pomelo has enabled just-in-time permissions to AWS and Local Device, which reduces the risk of unauthorized access.<\/p>\n\n\n\n<p>\u201cOur engineering team has a workflow that starts in our Slack chat and provides just-in-time permission to our AWS productivity platform,\u201d he explains.<\/p>\n\n\n\n<p>Additionally, the team built another automation that enables users to obtain root permissions in the device when they need to install new software.<\/p>\n\n\n\n<p>\u201cPomelo users trigger the workflow and JumpCloud does the magic,\u201d Virun says.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s an overview of the design:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-4-1024x670.png\" alt=\"\" class=\"wp-image-110731\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-4-1024x670.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-4-300x196.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-4-768x503.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-4.png 1042w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Looking ahead, Virun is excited about <a href=\"https:\/\/jumpcloud.com\/blog\/jumpcloud-acquires-resmo-for-integrated-asset-management\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud\u2019s recent acquisition of Resmo<\/a>; he can\u2019t wait to test out the <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-it-asset-management-itam\">asset management<\/a> software to detect potential <a href=\"https:\/\/jumpcloud.com\/blog\/shadow-it\">shadow IT apps<\/a> that aren\u2019t controlled by Pomelo to prevent data leakage.\u00a0\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Learn more about JumpCloud&nbsp;<\/h2>\n\n\n\n<p>JumpCloud changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment.<br><br>To see the power of JumpCloud,&nbsp;<a href=\"https:\/\/jumpcloud.com\/contact-sales\" target=\"_blank\" rel=\"noreferrer noopener\">contact sales<\/a>&nbsp;or&nbsp;<a href=\"https:\/\/console.jumpcloud.com\/signup?email=&amp;utm_source=ithour&amp;utm_medium=crowdcast&amp;utm_campaign=08052022show&amp;jcsgmtuuid=621a24b1-ae28-4a2a-bfaa-f30c5ed53bc8&amp;jcexpuuid=b69b0c42-e643-4328-8d4a-6ec48f421fad&amp;first_touch=Non-Paid&amp;first_touch_timestamp=2023-12-12T22:30:13.855Z\" target=\"_blank\" rel=\"noreferrer noopener\">start a 30-day trial today<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Read more on why Pomelo, a fintech company that delivers payment processing and card issuing solutions to businesses across Latin America, uses JumpCloud.<\/p>\n","protected":false},"author":168,"featured_media":110747,"template":"","categories":[1],"collection":[2775],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[],"coauthors":[2726],"class_list":["post-110730","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-uncategorized","collection-security","resource_type-case-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pomelo Uses JumpCloud to Manage Devices, Identities &amp; 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