ICS Compute is an IT consulting and services firm specializing in cloud computing, generative AI, and cybersecurity. Established in 2017 in Jakarta, Indonesia, the organization has become a trusted partner for over 400 companies, providing tailored solutions that modernize applications, secure infrastructures, and leverage GenAI. With a team of 100-plus employees, ICS Compute has successfully migrated more than 300 workloads to the cloud and continues to deliver scalable and secure tech solutions. As one of AWS\u2019 key partners in Indonesia, ICS Compute is committed to helping businesses stay ahead in an ever-evolving technology landscape.<\/p>\n\n\n\n
As a relatively new IT consultancy that has grown organically over the last few years, ICS Compute didn\u2019t have a directory service or any mechanism for managing company devices. At the same time, ICS manages a ton of customer accounts in AWS, and employees didn\u2019t have an easy way to access all of them.<\/p>\n\n\n\n
\u201cWe needed an SSO solution for our internal team for both our environment and our customers\u2019 environments,\u201d says Ahmad Faiz, professional service manager at ICS. \u201cWe also needed a directory service and wanted to manage our company\u2019s laptops more effectively; we didn\u2019t have an easy way to manage apps, endpoint security, firewalls, and so on.\u201d<\/p>\n\n\n\n
While ICS Compute employees primarily use Windows machines, the company does have some Mac and Linux devices as well. <\/p>\n\n\n\n
\u201cWe were looking for a centralized solution that enabled us to manage all different operating systems from one place,\u201d Faiz continues.<\/p>\n\n\n\n
While researching their options, the ICS Compute team found JumpCloud, a unified identity, device, and access management platform that works across operating systems. <\/p>\n\n\n\n
\u201cJumpCloud can not only manage Windows machines but also Mac and Linux,\u201d Faiz says. \u201cWith JumpCloud, we could create a security baseline for all different operating systems.\u201d <\/p>\n\n\n\n
Liking what they saw, ICS Compute \u2014 now a JumpCloud partner \u2014 decided to invest in JumpCloud to shore up their internal IT environment. Looking ahead, the company plans to resell JumpCloud to its customers while also offering three types of managed services: ICS Access Management, ICS Identity and Device Management, and ICS Workforce Management, which combines the first two.<\/p>\n\n\n\n
\u201cWe use JumpCould to manage our own team and we plan to leverage the solution to manage customer environments in the cloud as well,\u201d Faiz says.<\/p>\n\n\n\n
In JumpCloud, ICS Compute has found an \u201call-in-one platform\u201d that gives them everything they need to manage their IT assets \u2014 along with their customers\u2019 assets, Faiz says.<\/p>\n\n\n\n
\u201cWe use it not only to manage single sign-on<\/a> but also hardware, laptops, devices, operating system updates, servers, and users,\u201d Faiz continues. \u201cWe\u2019re also using JumpCloud Protect<\/a> and much more.\u201d<\/p>\n\n\n\n ICS Compute has set up a number of different user groups<\/a> in JumpCloud, which makes it easier to grant appropriate access to the right resources for each user.<\/p>\n\n\n\n \u201cWe have a separate professional services team, finance team, and business development team, for example,\u201d he says. \u201cEach group is given access to specific applications; finance can\u2019t access the same apps as the technical team and vice versa.\u201d <\/p>\n\n\n\n ICS Compute is taking advantage of JumpCloud commands and policies to strengthen their security posture and protect their networks, along with their customers\u2019 cloud-based assets.<\/p>\n\n\n\n \u201cWe use JumpCloud commands<\/a> to install endpoint security on all staff laptops,\u201d Faiz continues. \u201cWe\u2019re also using JumpCloud policies<\/a> to enforce things like hard-disk encryption, multi-factor authentication<\/a>, and minimum password requirements.\u201d<\/p>\n\n\n\n Additionally, the company is using policies to ensure only certain groups can load apps onto their machines.<\/p>\n\n\n\n \u201cFor example, our R&D team can install everything on their laptops but legal and finance can\u2019t install anything on their laptops,\u201d Faiz explains.<\/p>\n\n\n\n The team is leveraging conditional access policies to secure resources based on certain conditions \u2014 like where a user is accessing resources from. <\/p>\n\n\n\n \u201cIf someone\u2019s in the office, they can connect to SSO and access customers\u2019 AWS accounts,\u201d Faiz says. \u201cIf they\u2019re not in the office, they need to log into a VPN before connecting to SSO.\u201d<\/p>\n\n\n\n On top of all of this, ICS Computer is utilizing JumpCloud Password Manager<\/a>, a feature that enables the organization to create, store, and protect user credentials locally on devices \u2014 and for Faiz and his team to centrally manage passwords through the JumpCloud interface.<\/p>\n\n\n\n \u201cWe were using a different solution before, but after we implemented JumpCloud and saw this capability, we migrated away from that and have used Password Manager ever since,\u201d Faiz says.<\/p>\n\n\n\n Looking ahead, the team plans to further expand its JumpCloud footprint by leveraging additional features \u2014 like Cloud LDAP<\/a>, zero trust<\/a>, and JumpCloud Go<\/a>. They\u2019re also planning to integrate Google Workspace and JumpCloud<\/a>.<\/p>\n\n\n\n \u201cJumpCloud brings so much simplicity to your IT environment,\u201d Faiz concludes.<\/p>\n\n\n\n JumpCloud\u00ae delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.\u00a0<\/p>\n\n\n\n To see the power of JumpCloud yourself, request a demo<\/a> or start a 30-day trial<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":" ICS Compute, an IT consulting and services firm, uses JumpCloud for identity, access & device management to offer managed services to customers.<\/p>\n","protected":false},"author":168,"featured_media":116501,"template":"","categories":[],"collection":[2779,2775],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[],"coauthors":[2726],"class_list":["post-116500","resource","type-resource","status-publish","has-post-thumbnail","hentry","collection-directory-services","collection-security","resource_type-case-study"],"acf":[],"yoast_head":"\nGroups<\/h3>\n\n\n\n
Commands & policies<\/h3>\n\n\n\n
Conditional access<\/h3>\n\n\n\n
Password Manager<\/h3>\n\n\n\n
About JumpCloud<\/h2>\n\n\n\n